What is the format of the online courses?

• Online courses are two-day live and interactive sessions delivered via Zoom.
• Learn the same skills as a face-to-face session with the comfort of your own home or office.
• Easy to join – all you need is a laptop or a PC with a microphone and camera

What is the schedule for the courses?

Here is a typical schedule of the trainings:

UK Time	Schedule
10.00 – 11.15	Session
11.15 – 11.30	Coffee Break
11.30 – 12.30	Session
12.30 – 12.45	Coffee Break
12.45 – 14.00*	Session

• Please note that the final sessions may be 15-30 minutes longer due to the Q&A section.

What is the typical class size of the courses?

Our average class size is 7-10 participants.

Our small group size of just 7-10 participants ensures personalized learning, allowing for direct interaction with our expert lecturers, tailored feedback, and engaging discussions that enhance your understanding.

We limit class sizes to a maximum of 15 (fifteen) participants to enhance efficiency and interactivity.

Courses are opened with minimum 4 participants to run the course effectively.

What is the Language?

Language used is English.

Our Lecturers use international English without a strong accent for easy follow up.

Are there any prerequisites for the courses?

There are no specific prerequisites, but a basic understanding of Ports and Logistics would be helpful.

 

Do I need a specific software or hardware to attend the course?

We use Zoom as the meeting platform. and all you need is a PC or laptop with a microphone and camera. We recommend a good quality microphone and a good internet connection.

How do I enroll in a course?

Registrations will be accepted after completing registration details and receipt of full payment. You can find the registration and payment links here and at the course pages.

 

I registered at Linkedin, do I have to register here as well?

Yes, Registrations will only be accepted after completing registration details and receipt of full payment at London Port Academy website.

You can find the registration and payment links here.

Please beware of scammers impersonating London Port Academy.

London Port Academy does not provide certificates without attendance to courses.

Will I receive a certificate upon completion?

Yes, you will receive a digital PDF certificate of completion after successfully finishing the course.

Optional Hard Copy “Certificate of Completion” printed on high-quality paper, delivered by post is available at US$29 if you wish to have one.

 

What is the cost of the course?

The standard fee is $700 per delegate, with early bird and multi-delegate discounts available.

What are the conditions for qualifying for the ‘Early Bird’ offer?

The ‘Early Bird’ offer is valid on registrations and full payment made at least 15 days in advance before the start of the course date.

What does the course fee include?

The course fee includes;

• Course notes
• A digital PDF copy of your  “Certificate of Completion” sent via email

A printed certificate is available for an additional fee.

Course materials-notes and the certificates are shared after attending the course.

Are there any hidden costs?

No hidden costs. The cost of the course is as per the course pages.

Optional Hard Copy “Certificate of Completion” printed on high-quality paper, delivered by post is available at US$29 if you wish to have one.

 

What are the payment methods?

We use Stripe platform for credit card payments, which also accepts many digital wallets.

We accept bank transfers in GBP, USD, EUR, Singapore Dollar, Turkish Lira, Canadian Dollar, New Zealand Dollar and Australian Dollar.

Please let us know which currency you would like to use and we can share our bank details.

There are always new coming digital payment methods, please advise if above options do not work for you and you have another preferred payment method.

Is it possible to receive an invoice?

Sure, Just let us know the details needed on the invoice.

 

Who are the Lecturers for the courses?

The courses are led by experienced Port and Logistics professionals with extensive industry knowledge.

 

What happens if I need to postpone my course due to personal reasons or work demands?

You may contact our event team via email. We understand that “life happens” and we assist you where we can.

 

Can I cancel my registration and get a refund?

Yes, refund policies are in place, but specific terms and conditions apply:

• Cancellations received earlier than 15 days before the course’s start date will receive a refund of any fees paid, minus a 15% administration fee.

• Cancellations received upto 2 days before the course’s start date will receive a refund of any fees paid, minus a 25% administration fee.

• Cancellations received later than 2 days before the course’s start date will not be eligible for a refund, but a replacement with another course or delegate is allowed.

Can the course help in career advancement?

Yes, our courses enhance knowledge and skills in Port and Logistics Management, which is beneficial for career growth.

Our courses are designed in collaboration with industry experts and are regularly updated to reflect the latest trends and practices.

Our instructors are distinguished professionals with extensive experience in their respective fields.

We consistently receive positive feedback from our students and industry partners.

Testimonials highlight the positive impact of our courses on professional development and career trajectories.

However, it is worthwhile to mention our courses are short-term and are not designed or intended to qualify participants for employment. 

 

How shall I prepare for the meeting?

 Here are some notes for preparation for the course:

• Please attend the Zoom meeting from a quiet room. You may reserve a meeting room at your office for the course duration.
• Try limiting your daily tasks during the course, by keeping your phone silent and being away from emails.
• Please test your computer before the course.
• Specifically test your microphone connection, camera, speaker/earphone, internet connection, and Zoom software.
• We kindly suggest keeping your camera on during sessions to increase interactivity.
• As this will be an interactive course, we will be happy to hear your questions, ideas, case studies, stories and challenges.

Is it possible to customise a course with specific subjects?

For open courses, we share the contents and ask each participants their interest areas. We try to dwell on those interest areas more during the course, and we try to touch on any additional specific subjects mentioned by the participants.

For all corporate or bespoke courses, the content is adapted to suit the requirements of the group or individual, including any areas of focus or planned workflow use. To best plan your tailored course, we will make contact ahead of the session to discuss your aims from the training, any specific content preferences, and current delegate knowledge levels.

Our core course outlines are often used as a starting point, with the final content adapted accordingly, allowing specific areas or levels to be covered in more or less depth as required. 

Get in touch and find out how we can help develop the best online or on-site training program for your needs.

 

What if I have more questions or need further assistance?

You can always contact our events team via email or phone.